Identifiers | Name, address, internet protocol address (“IP Address”), social media handle, email address, phone number and government ID numbers, mailing address, physician NPI and ME numbers. | We retain this information for so long as we maintain a business relationship with you; and for so long as required for any other business or legal purpose. | Yes |
Customer Records | Your signature, government ID numbers, physical characteristics or description, address, telephone number, insurance policy number and other medical information that you provide if you report an adverse event or product complaint. | This Personal Information will generally be kept for as long as is reasonably necessary taking into consideration our business relationship with you and our need to answer queries or resolve problems, and any other purpose outlined below. f collected as part of our Pharmacovigilance Program, we keep this information for so long as necessary to comply with legal requirements under applicable law(s), in particular by the US Food & Drug Administration regulations related to reporting of adverse events related to our products. | No |
Protected Classifications | Please see our Pharmacovigilance Privacy Statement | Please see our Pharmacovigilance Privacy Statement | No |
Commercial Information | Records of products purchased or used by you, and content of communications you send to us or post online, including our social media accounts or posts. | We retain this information for so long as we keep a business relationship with you; and for so long as required for any other business or legal purpose. | Yes |
Internet Activity | Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. | We retain this information for 14 months. | Yes |
Sensory Data | Recordings of customer service calls, if you participate in our patient testimonial videos for the Website, employee introduction videos. | Recording of customer service calls are retained for 10 years, as required to meet our legal obligations. Internal training videos and patient testimonial videos are kept for so long as we have a legitimate business need. | No |
Employment Information | Professional or employment-related information that you provide when you apply for a position with us. | If Lupin does not hire you, we keep your application for 12 to 18 months. If you are hired at Lupin, we keep your application and employment information for the duration of employment plus 6 years after termination of employment. | No |
Education Information | Education-related information, including information you provide when you apply for a position with us. | If Lupin does not hire you, we keep your application for 12 to 18 months. If you are hired at Lupin, we keep your application and employment information for the duration of employment plus 6 years after termination of employment. | No |
Inferences Drawn from other Personal Information | Inferences drawn from the categories of Personal Information we collect are used to create a profile about your consumer preferences and purchasing tendencies. | We retain this information for as long as we have a business relationship with you; and for so long as required for any other business or legal purpose. | No |
Sensitive Information/Consumer Health Data | Any Personal Information that we use to identify your physical or mental health condition or diagnosis such as when you report an adverse event. Please see our Pharmacovigilance Privacy Statement for more information or our Consumer Health Privacy Statement (for Washington and Nevada residents) for more information. | Please see our Pharmacovigilance Privacy Statement or our Consumer Health Privacy Statement (for Washington and Nevada residents) for more information. | |
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