Seamless Integration of Manufacturing, Procurement, and Supply Chain Excellence
Manufacturing excellence, supported by a resilient supply chain and a globally aligned procurement approach, is the core to Lupin’s ability to deliver quality healthcare efficiently and at scale. With our rapidly evolving global footprint, there was a need for closer integration across operational functions to ensure regulatory compliance, speed to market, dependable deliveries, cost optimization, and continuous innovation.
Global Technical Operations (GTO) was established as an integrated approach to collaboration across Manufacturing, Procurement, and Supply Chain, uniting core functions to promote cooperation, shared accountability, and a strong sense of global alignment.
GTO and its integrated model enhance reliability by aligning planning, sourcing and manufacturing with each other and with regulatory authorities.
GTO was established to address rising challenges and opportunities, not only to maintain, but also to grow and thrive. GTO helps us work as a unified entity, sharing responsibility across all functions, continuously adapting and evolving to generate long-term value for our stakeholders.
We are aligned around a clear sense of purpose and collective responsibility through our Statement of Direction:
We are ready to solve challenges, make an impact, learn, adapt, and transform on our journey together.
At the heart of Lupin’s Global Technical Operations’ multi-year transformation journey are SPAs, which guide our efforts, aligned with our broader enterprise and growth strategy. Our SPAs include:
Integrating Manufacturing, Procurement, and Supply Chain Operations
GTO has enabled a shift from region-specific operations to a globally integrated way of working, strengthening collaboration across sites in India, the U.S., Mexico, and Brazil. Our operations are organized into three main divisions: Manufacturing, Procurement, and Supply Chain.
These units work together as equal and connected pillars. This integration is designed to keep patient-centricity at the heart of everything we do; to simplify execution, improve reliability, and help ensure that patients receive quality, affordable medicines on time, wherever they are.
Manufacturing
Procurement
Supply Chain
Lupin’s manufacturing network hosts a vast global portfolio of state-of-the-art facilities across India, the U.S., Brazil and Mexico.
Active Pharmaceutical Ingredients and Formulations
At Lupin, our expertise in Active Pharmaceutical Ingredients (APIs) and Formulations form the foundation of our global manufacturing capabilities. With decades of experience in process chemistry, fermentation technologies, and large-scale production, we develop and manufacture high-quality APIs and formulations that support critical therapies worldwide. We have a strong understanding of the interplay between APIs and formulations, which is essential for therapeutic effect and positive patient healthcare outcomes. Our best-in-class facilities are continuously driving the development of APIs, complex formulations, and large-scale production of drug substances that power treatments globally.
At Lupin, we believe that true healthcare progress must go together with responsible operations. Our manufacturing approach is deeply rooted in sustainability, ensuring every product made, positively impacts not just individual health but our planet as well.
Environmental stewardship is part of our core. In FY25, we continued transitioning our operations to renewable energy while optimizing resource consumption across our manufacturing network. From adopting energy-efficient lighting, advanced pumping systems, and sustainable cooling technologies to investing in low-carbon processes, every action was driven with the purpose of preserving our ecosystem.
The Drug Safety and Risk Management team at Lupin is responsible for pharmacovigilance, operating under an extensive quality management system that adheres to international regulatory requirements.
We maintain accessible channels for patients and HCPs to report product inquiries, safety concerns or defects they find through dedicated communication channels.
All complaints and feedback are directed to the appropriate manufacturing teams for thorough investigation and assessment. We review adverse events through systematic processes that include report submissions to health authorities in compliance with local regulators.
We proactively monitor product safety through global literature surveillance, periodic risk-benefit assessments, and rigorous signal detection activities. Our KPIs include compliance with reporting deadlines to authorities like the U.S. FDA, India’s DCGI, Health Canada, TGA in Australia and the UK MHRA.
At Lupin, continuous learning helps us stay committed to operational excellence.
Some of our learning initiatives include Enteral Drug Societies Education Course, Lupin Training Academy that feature classroom and practical training spaces.
We have institutionalized the Gemba Walkthrough Program across all facilities to promote real-time observation, cross-functional engagement, and proactive problem-solving. Our All-Time Inspection Readiness Programs, launched at Tarapur and Mandideep Unit-1, focus on critical quality subsystems with support from internal SMEs and external consultants. The NinjaX gamification platform fosters interactive learning and operational proficiency, with over 3,000 users and enhanced modules.
Lupin’s global manufacturing network reflects our dedication to scalable, patient-centric delivery that is rooted in operational excellence. Through consistent and high standards along with a strong focus on sustainability, manufacturing forms the backbone of GTO, enabling long term value creation across global markets. Quality and safety are embedded at every stage of our operations along our supply chain, aligned with global regulatory systems.
To learn more about how Lupin ensures uncompromising quality standards visit our Quality page.
As we continue to strengthen our integrated operational capabilities, we are focused on delivering quality, reliability, and sustainability. By leveraging GTO, Lupin integrates manufacturing, procurement, and supply chain operations to effectively address changing industry demands and deliver sustainable long-term value for patients, partners, and the environment.
