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Lupin’s prowess in meeting unmet customer needs while bolstering a promising future, stem from its 18 state-of-the-art manufacturing facilities spread across India, United States, Japan, Brazil and Mexico. Operational rigor coupled with strong regulatory compliance serves as a sound foundation for Lupin to deliver affordable and superior quality products worldwide.

Lupin's global manufacturing philosophy is strategic yet simple: drive continuous improvement and innovation, eliminate inefficiencies, facilitate teamwork and problem solving, and encourage lean manufacturing.

Lupin’s sustained growth and leadership as a global formulation and API major is a direct outcome of our unrelenting focus on competent manufacturing. Our facilities are inspected and audited regularly as a standard practice as per cGMP guidelines as laid down by leading regulatory authorities.

They are also well-aligned with world-class practices that ensure that inputs reach our plants and our products reach customers ‘on-demand’ and ‘in-time’ across the world.

As per global manufacturing norms, all pharmaceutical facilities are periodically inspected and audited by regulatory authorities like the US FDA, World Health Organization (WHO), MHRA (UK), TGA (Australia), MHLW (Japan), ANVISA (Brazil) and MCC (South Africa), among others. Lupin’s manufacturing facilities are also inspected as a standard practice. Our operations, supply chain and procurement processes are aligned with global commercial plan and protocols. This helps to ensure a smooth transfer of inputs into our plants and timely output of products to worldwide customers.

Our global supply chain has been instrumental in making us the preferred suppliers amongst customers. The key metrics of deliverance like OTIF (On Time in Full) has remained above 95% in the majority of the markets. This has enabled improvement in metrics like ‘Forecast Accuracy’, ‘Requirement Vs Commitment’ and ‘Adherence to Plan’ in the current financial year. We value our customers deeply and have placed stringent procurement processes in order to be competitive and serve them on-time. In order to minimize supply dependency, de-risking projects are routinely undertaken for seamless supply and cost optimization.

QUALITY

The importance of quality cannot be undermined in any organization. The customers both in India and overseas are becoming increasingly demanding with respect to cost, quality and delivery performance. Achieving these three require imbibing the philosophy of 'Total Quality Management' into the organization's culture. At Lupin, it is the very essence of our operations.

At Lupin, we take pride in maintaining superior quality at every stage of our processes. That we ensure and assure. Our operations are guided by our Quality Policy. We believe that quality is the backbone of competitiveness. Thus, we constantly create an environment of Quality and Compliance in line with the global best practices.

Quality Assurance is defined as the process of 'providing confidence that requirements will be met through highest quality' and thereafter systematic activities are put in place to ensure quality requirements for a product or service are fulfilled.

The Corporate Quality Assurance (CQA) cell at Lupin works as a link between research & manufacturing for quality products for customers. It targets at ensuring that the Lupin Group follows a standardized common quality system ensuring consistency, effectiveness and efficiency while manufacturing APIs and formulations at all sites. The Company now has a host of drug delivery platforms that have already been developed.

THE CQA FOCUSES ON:

- Establishing Quality Standards

- Developing processes to achieve those standards

- Monitoring to ensure Compliance

- Upgrading technology standards

- Training personnel on quality aspects

Lupin global quality team is engaged in driving the quality philosophy of the organization and assuring that the global standards of good manufacturing are implemented in the best form and spirit at every location during each process.

CQA monitors the effectiveness of Site Quality organization and Contract Manufacturing Quality organization through periodic quality reviews, periodic audits, budgetary reviews and review of compliance to regulatory inspections and customer audits. Quality reviews focus on review of failures, rejections, market complaints, deviations, non-compliances, product stability, various Corrective and Preventive actions planned, productivity, cost of quality etc. CQA also supports the site Quality organization by providing necessary resources, technical guidance and training. CQA endeavour to upgrade skills and competence levels in QC / QA function by introducing advanced technologies. Enterprises that exemplify leadership in quality not only deliver quality products and services, but also effectively set industry benchmarks and redefine standards for those who share their mission.

OUR QUALITY POLICY

- The Company shall establish and maintain high standards of quality for its products manufactured at various sites, including those at contract manufacturing sites, meeting cGMP and cGLP norms.

- Products shall be manufactured and marketed meeting all quality parameters related to identity, purity, safety and efficacy through well-defined quality assurance and validated systems.

- The Company shall comply with current national and international regulations as applicable and continuously strive for achieving stringent global standards. Major thrust shall be given on quality upgrade and product integrity on a continuous basis to achieve a higher level of customer satisfaction.

- Continuous training shall be given to the employees in the organization to enhance their skills in performing their assigned tasks.

We believe Quality and Regulatory Compliance not only have to be embedded into the product but must be built into people, systems, and processes through a systematic process of continuous training and knowledge sharing.

The Company today has over 700 Global Corporate Quality Assurance professionals spread across all manufacturing locations engaged in developing and implementing policies that ensure quality and compliance with global regulatory standards. Consistency in meeting customer expectations and meeting regulatory quality and compliance norms are the true enablers and the critical differentiator that has made Lupin the global generic powerhouse it is today.

As Lupin aspires to accelerate and scale higher orbits of growth, we are conscious of the fact that product and market complexity will increase exponentially. We are aware that the Company needs to stay ahead of the curve by continuously investing in new technology, automation and systems to create better efficiencies that enhance profitability. We are also investing prudently in expanding our manufacturing operations by setting up new facilities and plants to meet future demand. We actively engage with leading consulting organizations to build a manufacturing operation second to none and continuously sharpen our compliance ethic.

LOCATION

Lupin's global manufacturing operations are spread across India and Japan. The Company has 12 world-class facilities (ten in India and two in Japan) manufacturing and supplying APIs and formulations approved by leading pharmaceutical regulatory authorities like the US FDA, World Health Organisation, MHRA (UK), TGA (Australia), MHLW (Japan), ANVISA (Brazil) and MCC (South Africa). These world-class facilities embody a culture of continuous improvement to deliver complex products with optimum efficiency. With a focus on maintaining the right efficiencies, Lupin has continued on its quest for manufacturing excellence, focusing on cost reduction using principles of six sigma and lean manufacturing.

We believe Quality and Regulatory Compliance not only have to be embedded into the product but have to be built into people, systems, and processes through a systematic process of continuous training and knowledge sharing. The Company today has over 700 Global Corporate Quality Assurance professionals spread across all manufacturing locations engaged in developing and implementing policies that ensure quality and compliance with global regulatory standards. Consistency in meeting customer expectations and meeting regulatory quality and compliance norms are the true enablers and the critical differentiator that has made Lupin the global generic powerhouse it is today.

As we aspire to further accelerate and scale higher orbits of growth, we are conscious of the fact that product and market complexity will increase exponentially. We are aware that the Company needs to stay ahead of the curve by continuously investing in new technology, automation and systems to create better efficiencies that enhance profitability. We are also investing prudently in expanding our manufacturing operations by setting up new facilities and plants to meet future demand. We actively engage with leading consulting organisations to build a manufacturing operation second to none and continuously sharpen our compliance ethic. As we aspire to further accelerate our growth and in order to ensure that we consistently meet our customer expectations, we have realised that we must invest in building a future-ready, nimble and strong supply chain. With that objective in mind, the Company launched its Supply Chain Operations Re-Engineering (SCORE) program covering its manufacturing facilities, supply chain and all markets.

OUR GLOBAL PRESENCE